Technical support is available at no charge for the first 30 days on all Single User and Network Versions of Checkwriter. Please call 617-859-8998 between 9am - 5pm EST (M - F). Be sure you have registered your Checkwriter Software before contacting support.
If you purchased your software through Strategic Thinktank, Inc. your order number is 9395.
After 30 days, and for the life of the release of your software, email and fax support are available for free.
Beyond the first 30 days, there is a per-incident fee for phone support for Checkwriter Single User and Network Versions.
Technical support response time via phone/fax or email is within 24 hours (M - F).
Through The Software Distributor - STRATEGIC THINKTANK, INC.
CheckWriter telephone support is available at no charge for the first 30 days if you purchased the software through Strategic Thinktank, Inc.
After 30 days, any form of technical support is on a "pay per call" basis.
Telephone/Email/Fax Support after 30 days will bill at the $45 base rate up to the first 30 minutes and $90 per hour thereafter.
All forms of support are available during administrative office hours and are payable in advance via credit card. Call 888-209-8011 x201, 9am - 5pm EST(M - F), except holidays.
Technical support response time via phone/fax or email s within 4 hours during business hours or within 24 hours after hours.
Submit your requests for Online technical support by Clicking Here
Effective January 1, 2004, Technical support for Strategic 3.0 software is no longer available through the software distributor, Strategic Thinktank, Inc.
Strategic 3.0 software operates off a Windows 95 platform that is no longer supported by Microsoft.
An upgrade to your software is strongly recommended at this time.
Contact Strategic Thinktank, Inc. technical support at 888-209-8011 x201 for costs including training.